FAQs

What types of kitchen appliances do you offer?

SPEHKAOO offers a curated selection of premium-quality kitchen appliances and essentials designed to make cooking more enjoyable, efficient, and inspiring. Our collection includes both electric appliances and essential kitchenware—each thoughtfully crafted to combine functionality, durability, and modern design. Whether you're looking for innovative cooking equipment or everyday kitchen essentials, every product is built to elevate your culinary experience at home.

How can I ensure the quality of the products?

SPEHKAOO offers a curated selection of premium-quality kitchen appliances and essentials designed to make cooking more enjoyable, efficient, and inspiring. Our collection includes both electric appliances and essential kitchen tools and accessories—each thoughtfully crafted to combine functionality, durability, and modern design. Whether you're looking for innovative cooking equipment or everyday kitchen essentials, every product is built to elevate your culinary experience at home.

What is your return policy?

We offer a 30-day return and exchange policy for quality-related issues. For complete details on eligible returns, required documentation, and how to submit a request, please visit our Return & Exchange Policy page or contact us at support@spehkaoo.com.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the United States. No minimum purchase required.

Do you ship internationally?

At this time, we only accept orders with U.S. shipping addresses. Your order will be fulfilled and shipped from either our U.S. or China warehouse directly to your address within the United States. We do not currently support international shipping to other countries. We appreciate your understanding and hope to expand our shipping coverage in the future.

What should I do if my item arrives damaged?

If your item arrives damaged, please contact us immediately at support@spehkaoo.com with your order number and photos of the damage. For shipping-related damage, we will assist you in filing a claim with the carrier. For product defects or quality issues, SPEHKAOO will provide a free replacement or full refund at no cost to you.

How can I contact customer support?

You can reach our customer support team at support@spehkaoo.com. We’re happy to assist with any questions or concerns regarding your order or our products.