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FAQ

What types of kitchen appliances do you offer?

SPEHKAOO offers a curated selection of premium-quality kitchen appliances designed to make cooking more enjoyable, efficient, and inspiring. Each product is thoughtfully crafted to combine functionality, durability, and modern design—perfect for everyday home use or special culinary moments.

How can I ensure the quality of the products?

All SPEHKAOO products go through strict quality control inspections to ensure superior performance and long-lasting reliability. We focus on user-friendly design, consistent quality, and professional-grade results to enhance your cooking experience.

What is your return policy?

We offer a 30-day return policy. Customers may return items in their original condition within 30 days of receiving the order. To start a return, please contact us at support@spehkaoo.com. Returned items must be unused, undamaged, and in their original packaging.

How long does shipping take?

Orders are processed within 1–2 business days.

  • Standard Shipping: 3–5 business days

  • Expedited Shipping: 1–2 business days
    Currently, we only ship within the United States.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the United States. No minimum purchase required.

Do you ship internationally?

At this time, we only offer shipping within the United States.

What should I do if my item arrives damaged?

If your item arrives damaged, please contact the shipping carrier to file a claim. SPEHKAOO is not responsible for products damaged or lost during transit. We recommend inspecting your order upon delivery and contacting us promptly if any issues arise.

Can I exchange an item?

We currently do not offer direct exchanges. The quickest way to receive a different item is to return the original product and place a new order once your return has been accepted.

How can I contact customer support?

You can reach our customer support team at support@spehkaoo.com. We’re happy to assist with any questions or concerns regarding your order or our products.